NCB's Digital Symposium 2018 - Jump starting your Digital Transformation

It was just a few weeks ago I saw an eye-catching flyer floating around Social Media that had the word "Digital Symposium" and I just had to know more. I decided to sign-up and hope that I would be picked to attend as space as they said, was limited

Fast-forward to Wednesday of this week when I received an email from the event that read "See you Tomorrow" and I was in! I got up early Thursday morning, picked my mint green blazer-dress from Forever 21 that wasn't a good choice for such an event, then resorted to my black leather pants, cream sheer long blouse and leopard Christian Siriano Pumps, accessorized with my skinny gold belt and made my way to the Worthington. The first thing I noticed upon arrival was a string of I-pads where I was asked to search for my name and check-in. 

I then made my way inside the room where the 1st speaker was NBC's Group Managing Director, Patrick Hylton who spoke about the NCB brand, his time there and how they have made the digital transition. I must admit that I could not relate much to the speech and thought it was a bit long-winded but it was somewhat received by those in attendance. Here in Jamaica, when I hear about Digital or Social Media Seminars or events I tend to stay away as I find that people are more keen on highlighting their accomplishments instead of delivering actual information, strategies and how we can actually use Social Media and Digital processes to shape our lives and ultimately make a living.

Next was the Minister of Education, Ruel Reid who spoke about the way he's using Digital Strategies to make things easier and more accessible to students and teachers with the help of ICT Tools (Information and Communication Technology). The National ICT competing framework for teachers and curriculum that ensure that both pre-service and in-service teachers are competent to effectively integrate tools in the teaching and learning process. We see this in schools like Cedar Grove Academy in Portmore where students received a tablet and E-learning is introduced and facilitated. Parents and teachers will be happy to know that a PEP website is now up and running and they will have access to all things PEP-related.

Things were definitely kicked up a notch when Nadeen Matthews Blair, Chief Digital & Marketing Officer CEO of the NCB Foundation really got into Digital Transformation. She spoke about what Digital Transformation is not and how she and her team not only create but test strategies on new products and customers. One important thing she spoke about was how they executed in a mere 10 weeks to a new way for customers to sign-up for an account online! I can completely say that as a Millennial, this was well received as nobody has time to take their entire day to open an account with a long list of items then have several hiccups along the way.

I liked the event and what NCB is trying to do .. but! I wished they got deeper into things and spoke about online payment methods (among other things) and how we as Jamaicans can easily link our Paypal account to a local bank. I also hoped that they talked more about things the Government will be putting in place to remove certain barriers from us here in Jamaica as it relates to Trade and Online Businesses. I left excited for the future as I believe we are on the right path to a complete Digital Transformation and kudos to NCB.

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